THE RELATIONSHIP OF WORK MOTIVATION AND THE USE OF COMMUNICATION AND INFORMATION TECHNOLOGY (TIK) WITH QUALITY SERVICE AT ISLAMIC SCHOOL (MAN) IN BANJARMASIN, INDONESIA
Palabras clave:
motivation, information and communication technology, quality serviceResumo
The purpose of this research is: (1) to describe the relationship between work motivation and quality service of Islamic Senior High School in Banjarmasin; (2) to describe the relationship between the use of information and communication technology and quality service of Islamic Senior High School in Banjarmasin; (3) to describe the relationship between work motivation and the use of information and communication technology simultaneously with quality service of Islamic Senior High School in Banjarmasin. This research used quantitative approach and descriptive method. The population of this research is all Islamic Senior High School teachers in Banjarmasin. This research also used proportional random sampling to take sample. The amounts of the samples are 127 teachers. Data collecting technique that is used in this research is questioner and teacher performance technique. The research used statistic test, analysis of correlation and T-test as data anaylisis technique. The research showed that: (1) there is significant relationship between work motivation and Quality service Islamic of Senior High School in Banjarmasin, (2) there is significant relationship between the use of information and communication technology and quality service Islamic of Islamic Senior High School in Banjarmasin, (3) there is significant relationship between relationship between work motivation and the use of information and communication technology simultaneously with quality service of Islamic Senior High School in Banjarmasin. The recommendation for the teacher is to concern and improve the work motivation especially in teaching and learning process. Attending some workshop based on his job in order to function the use of information and communication technology at school. This can be strengthened by concerning some factors related to the improvement of quality service.
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