EMOTIONAL INTELLIGENCE VS DECISION MAKING; ARE THEY COMPLEMENTARY? IF YES, HOW THEY ARE RELATED?
DOI:
https://doi.org/10.46827/ejes.v7i12.3429Keywords:
emotional intelligence, distress, decision-making, interpersonal and intrapersonalAbstract
Emotional intelligence refers to the ability of an individual to understand the emotions of one’s own self and understanding the emotions of others. Whereas decision making is the ability of an individual to make wright choice not only at the time of distress as well as during day to day choices. Howard Gardner explained emotional intelligence is only one aspect of intelligence which is called as interpersonal and intrapersonal. According to him the multiple intelligence an individual possess collectively compliments one another in effective problem solving and decision making. In this paper the relationship between decision making and emotional intelligence is evaluated among learned population in general. In order find the relationship between emotional intelligence and decision-making, a survey was conducted among teacher sample (males and females) in the age group 25 to 55 years, average age =35.5, working in government as well as private schools in Chennai, Tamil Nadu, India. The result of survey indicated that emotional intelligence plays a significant role in decision-making highlighting the role of feeling aspect of emotional intelligence in decision-making revealing the fact that teachers are to be more empathetic in their profession.
Article visualizations:
References
Agarwal, S., and Mazumder, B. (2013). Cognitive abilities and household financial decision making. Am. Econ. J. Appl. Econ. 5, 193–207. doi: 10.1257/app.5.1.193.
Avnet T., Pham M. T. Should I. (2005). Trust My Feelings or Not? The Metacognition of Affect as Information in Judgment. Adv Consum Res. 32: 38.
Bower, G. H. (1981). Mood and memory. American Psychologist, 36 (2), pp. 129–148.
Carpenter S. M., Yates J. F., Preston S. D., Chen L. (2016). Regulating emotions during difficult multiattribute decision making: the role of pre-decisional coherence shifting. PLoS One. ;11(3):e0150873. doi: 10.1371/journal.pone.0150873. [PMC free article] [PubMed] [CrossRef] [Google Scholar].
Cherniss, C. & Goleman, D. (2003). [Consortium] for Research on Emotional Intelligence in Organizations [website] Retrieved June 30, 2003.
Cohen J., Pham M., Andrade E. (2008). The nature and role of affect in consumer behavior. In Haugtvedt C. Herr P. M., Kardes F. R., editors. Handbook of Consumer Psychology. New York: Psychology Press; p. 297–348.
Conway, A. R. A., Cowan, N., & Bunting, M. F. (2001). The cocktail party phenomenon revisited: The importance of working memory capacity. Psychonomic Bulletin and Review, 8, 331–335.
Crane M. F., Brouwers S., Forrest K., Tan S., Loveday T., Wiggins M. W., Munday C., David L. (2017). Positive affect is associated with reduced fixation in a realistic medical simulation. Hum Factors.; 59(5):821–832. doi: 10.1177/0018720817695191. [PubMed] [CrossRef] [Google Scholar].
Damasio, A. (1991). Somatic Markers and the Guidance of Behavior. New York: Oxford University Press. pp. 217–299.
Dunn, B. D. Dalgleish, T. & Lawrence, A. D. (2006). The somatic marker hypothesis: A critical evaluation. Neuroscience and Biobehavioral Reviews, 30, pp. 239–271.
Garfinkel S. N., Zorab E., Navaratnam N., Engels M., Mallorquí-Bagué N., Minati L., Dowell N. G., Brosschot J. F., Thayer J. F., Critchley H. D. ( 2016). Anger in brain and body: the neural and physiological perturbation of decision-making by emotion. Soc Cogn Affect Neurosci. 11(1):150–158. doi: 10.1093/scan/nsv099. [PMC free article] [PubMed] [CrossRef] [Google Scholar].
George, J. M. (2000). Emotions and Leadership: The role of emotional leadership, Vol. 53 No, 8. London, Thousand Oaks CA, New Delhi.
Goleman D. (2001). Emotional intelligence: Issues in paradigm building In The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Volume 13. Jossey-Bass; San Francisco, CA, USA. p. 26. [Google Scholar].
Goleman, D. (1998). from a book called Self Science: The Subject is Me (2nd edition) by Karen Stone McCown et al. [San Mateo, Six Seconds, 1998]
Gottfredson, L. S. (1997). Mainstream science on intelligence: an editorial with 52 signatories, history, and bibliography. Intelligence 24, 13–23. doi: 10.1016/S0160–2896(97)90011–8.
Hess, J. D., & Bacigalupo, A. (2011). Enhancing decisions and decision‐making processes through the application of emotional intelligence skills. Journal of Management History, Vol. 49 Issue: 5, pp.710-721.
Huy, Q. N. (1999). Emotional capability, emotional intelligence and radical change, Academy of Management Review, Vol. 24 No. 2, pp. 325-45.
Keltner D., Ekman P., Gonzaga G. C., Beer J. (2003). Facial expression of emotion. In Handbook of affective sciences, ed. R. J. Davidson, K. R. Scherer, H. H. Goldsmith, pp. 415-32. New York, NY: Oxford University Press.
Keltner D. T., Lerner J. S. (2010). Emotion. In: Gilbert D. T., Fiske S. T., Lindzey G., editors. The handbook of social psychology. New York: Wiley; pp. 317–352. [Google Scholar].
Kusev P., Purser H., Heilman R., Cooke A. J., Van Schaik P., Baranova V., Martin R., Ayton P. (2017). Understanding risky behavior: the influence of cognitive, emotional and hormonal factors on decision-making under risk. Front Psychol. 8:102. doi: 10.3389/fpsyg.2017.00102. [PMC free article] [PubMed] [CrossRef] [Google Scholar].
Lerner J. S., Li Y., Valdesolo P., Kassam K. S. (2015). Emotion and decision making. Annu Rev Psychol.; 66:799. doi: 10.1146/annurev-psych-010213-115043. [PubMed] [CrossRef] [Google Scholar].
Lerner, J. S., Small, D.A., & Loewenstein, G. (2004). Heart strings and purse strings: carry-over effects of emotions on economic decisions. Psychological science, 15(5), 337-341.
Lowenstein, G., & Lerner, J. S. (2003). The role of affect in decision making. In R. Davidson, K. Scherer, & H. Goldsmith (Eds.), Handbook of affective science, pp. 619-642. New York: Oxford University Press.
Mayer J. D., Salovey P., Caruso D. R. (2008). Emotional intelligence: New ability or eclectic traits? Am. Psychol. 63:503–517. doi: 10.1037/0003-066X.63.6.503. [PubMed] [CrossRef] [Google Scholar].
Mellers B, Schwartz A, Ritov I. (1999). Emotion-based choice. J Exp Psychol Gen, 128(3): 332.
Neisser, U., Boodoo, G., Bouchard, T. J. Jr, Boykin, A. W., Brody, N., Ceci, S. J., et al. (1996). Intelligence: knowns and unknowns. Am. Psychol. 51, 77–101. doi: 10.1037/0003–066X.51.2.77.
Nowlis S. M, Shiv B. (2005). The influence of consumer distractions on the effectiveness of food-sampling programs. J Mark Res, 42(2): 157–168.
Payne J. W., Bettman J. R., Johnson E. J. (1990). The adaptive decision maker. effort and accuracy. In Hogarth R., editor. Insights in decision-making: A tribute to Hillel J. Einhorn. London: The University of Chicago Press; p.129–153.
Pfister, H. R., & Böhm, G. (2008). The multiplicity of emotions: A framework of emotional functions in decision making. Judgment and decision making, 3(1), 5-17.
Raghunathan, R. & Tuan Pham, M. (1999). All negative moods are not equal: Motivational influences of anxiety and sadness on decision making. Organizational Behavior and Human Decision Processes, 79 (1), 56–77.
Salovey, P. and Grewal, D. (2005), The science of emotional intelligence, Current Directions in Psychological Science, Vol. 14, pp. 281-5.
Yip J. A., Côté S. (2013). The emotionally intelligent decision maker: Emotion-understanding ability reduces the effect of incidental anxiety on risk taking. Psychological Science 24: 48-55.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).


