MANAGEMENT MODEL FOR HIGHER EDUCATION INSTITUTIONS BASED ON RANKING OF UNIVERSITIES

Authors

  • Carla França Medeiros Federal University of Amazonas, Gal Rodrigo Octávio, 6200, Coroado I, Manaus (Amazonas), Brazil
  • Adalena Kennedy Vieira State University of Pará, Campus XIX, Pa 154, Km 28, Salvaterra-Marajó (Pará), Brazil
  • Raimundo Kennedy Vieira Federal University of Amazonas, Gal Rodrigo Octávio, 6200, Coroado I, Manaus (Amazonas), Brazil

DOI:

https://doi.org/10.46827/ejes.v11i4.5257

Keywords:

model of excellence, rankings, HEI’s

Abstract

The demands and pressures of the market are felt in higher education, necessitating continuous improvement in every aspect. A desirable approach would be implementing a management model of excellence in education, particularly emphasizing evaluation, and service enhancements. Such assessments can influence the positioning of universities in the market and enable them to identify their strengths and weaknesses. This study proposes a conceptual model of excellence management for HEIs (Higher Education Institutions), based on analysing university rankings. The model will be developed by identifying convergent factors of the EFQM and BCPE Management Models, verifying convergence factors among the leading five international rankings, and presenting the procedures for using Rankings as Performance Indicators. This research has a bibliographic character. As a result of this research, it was possible to propose a management model of excellence in which university rankings are used as performance indicators. The proposed model is flexible and can be utilized by different HEIs.

 

Article visualizations:

Hit counter

Author Biographies

  • Carla França Medeiros, Federal University of Amazonas, Gal Rodrigo Octávio, 6200, Coroado I, Manaus (Amazonas), Brazil

    Carla França Medeiros has a master’s degree in industrial engineering from the Federal University of Amazonas - UFAM (2017), a specialization in Public Policy Management from Manaus Metropolitan College (2013), and a degree in Social Service from the Federal University of Amazonas (2009). She has been a Federal Employee at the Federal University of Amazonas since 2010.

  • Adalena Kennedy Vieira, State University of Pará, Campus XIX, Pa 154, Km 28, Salvaterra-Marajó (Pará), Brazil

    Adalena Kennedy Vieira is an Associate Professor at the State University of Pará. She holds a degree in Chemical Engineering from the State University of Campinas (Unicamp). She has over 20 years of experience working in university education.

  • Raimundo Kennedy Vieira, Federal University of Amazonas, Gal Rodrigo Octávio, 6200, Coroado I, Manaus (Amazonas), Brazil

    Raimundo Kennedy Vieira was the Coordinator of the Post-graduate Program in Industrial Engineering and a Full Professor at the Federal University of Amazonas. He has over 20 years of experience working in civil, materials, and industrial engineering, emphasizing developing green materials, university education, environmental management, and production management, acting mainly in reusing industrial waste.

References

Aghion, Phillipe & Dewatripont, Mathias & Hoxby, Caroline & Mas-Colell, Andreu & Sapir, Andre. (2007). Why Reform Europe's Universities? Bruegel policy brief 2007/04, September 2007. Retrieved from https://www.researchgate.net/publication/29997993_Why_Reform_Europe's_Universities_Bruegel_policy_brief_200704_September_2007

Asif, M., Raouf, A., & Searcy, C. (2013). Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?. Quality & Quantity, 47(6), 3095-3111.

Beard, D. F., & Humphrey, R. L. (2014). Alignment of university information technology resources with the Malcolm Baldrige results criteria for performance excellence in education: A balanced scorecard approach. Journal of Education for Business, 89(7), 382-388.

Beerkens, E. (2008). The emergence and institutionalisation of the European higher education and research area. European Journal of Education, 43(4), 407-425.

Birkinshaw, J., & Ansari, S. (2015). Understanding Management Models. Going Beyond" What" and" Why" to" How" Work Gets Done in Organizations. Foss, JN, & Saebi, 85-103.

Bou-Llusar, J. C., Escrig-Tena, A. B., Roca-Puig, V., & Beltrán-Martín, I. (2009). An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model. Journal of Operations Management, 27(1).

Calvo-Mora, A., Navarro-García, A., & Periañez-Cristobal, R. (2015). Project to improve knowledge management and key business results through the EFQM excellence model. International Journal of Project Management, 33(8), 1638-1651.

Calvo-Mora, A., & Roldán, J. L. (2016). The role of strategic planning in excellence management systems Author-Name: Suarez, Eva. European Journal of Operational Research, 248(2), 532-542.

Collins, B., & Huge, E. (1993). Management by policy. Asq Pr, Retrieved from https://www.abebooks.com/servlet/BookDetailsPL?bi=31446024452&searchurl=an%3Dcollins%2Bbrendan%2Bhuge%2Bernest%26ds%3D10%26sortby%3D17&cm_sp=msrp-_-msrpdesc-_-bdp

Collins, J. C., & Porras, J. I. (1996). Building your company's vision. Harvard business review, 74(5), 65.

Collins, F. L., & Park, G. S. (2016). Ranking and the multiplication of reputation: reflections from the frontier of globalizing higher education. Higher Education, 1-15.

Del Mar Alonso-Almeida, M., & Fuentes-Frías, V. G. (2012). International quality awards and excellence quality models around the world. A multidimensional analysis. Quality & Quantity, 46(2), 599-626.

Dozier, D. M., Grunig, L. A., & Grunig, J. E. (2013). Manager's guide to excellence in public relations and communication management. Routledge.

Fitzgerald, L., Johnston, R., Brignall, S., Silvestro, R. and Voss, C. (1991). Performance Measurement in Service Businesses, London, CIMA.

Ferlie, Ewan Lynn Ashburner, Louise Fitzgerald e Andrew Pettigrew (1996). The New Public Management in Action. Oxford University Press.

Flynn, B. B., & Saladin, B. (2006). Relevance of Baldrige constructs in an international context: A study of national culture. Journal of Operations Management, 24(5), 583-603.

Garel, G. (2013). A history of project management models: From pre-models to the standard models. International Journal of Project Management, 31(5), 663-669.

Green, D. (2014). What is quality in higher education? Retrieved from https://eric.ed.gov/?id=ED415723

Harvey, L. (2011). Analytic quality glossary. Quality Research International. Retrieved December 20, 2015 from http://www.quality-researchinternational.com/glossary/.

Hazelkorn, E. (2011). Rankings and the Reshaping of Higher Education: the Battle for World Wide Excellence. Retrieved from https://link.springer.com/book/10.1057/9780230306394

Hazelkorn, E. (2013). How rankings are reshaping higher education. Retrieved from https://arrow.tudublin.ie/cgi/viewcontent.cgi?article=1023&context=cserbk

Hou, A. Y. C. (2012). Impact of excellence programs on Taiwan higher education in terms of quality assurance and academic excellence, examining the conflicting role of Taiwan’s accrediting agencies. Asia Pacific Education Review, 13(1), 77-88.

Marginson, S. (2014). University rankings and social science. European Journal of Education, 49(1), 45-59.

Millot, B. (2015). International rankings: Universities vs. higher education systems. International Journal of Educational Development, 40, 156-165.

Ozbekhan, H. (1969). Planning Theory. Ekistics, 296-299.

Pruvot, E. B., & Estermann, T. (2014). Define thematic report: Funding for excellence. European University Association, 1-25.

Radojicic, Z., & Jeremic, V. (2012). Quantity or quality: What matters more in ranking higher education institutions? Current Science, 103(2), 158-162.

Ramirez, F. O. (2010). Accounting for excellence: Transforming universities into organizational actors. In J. Portnoi, L. M., et al. (Eds.), Higher education, policy, and the global competition phenomenon (pp. 43–58). New York: Palgrave Macmillan.

Ramirez, F. O. (2013). World society and the university as formal organization. Sisyphus-Journal of Education, 1(1), 124-153.

Ritzen, J. M. M. (2010). A Chance for European Universities: Or, Avoiding the Looming University Crisis in Europe. Amsterdam University Press.

Senge, P.M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organisation, Century Business

Van Vught, F., Van der Wende, M., & Westerheijden, D. (2002). Globalisation and internationalisation: Policy agendas compared. In Higher education in a globalising world (pp. 103-120). Springer Netherlands.

Zairi, M. (2012). Measuring performance for business results. Springer Science & Business Media.

Zimmerman, F. (2015). Strategy management using the Balanced Scorecard (BSC).

Downloads

Published

2024-03-07

Issue

Vol. 11 No. 4 (2024)

Section

Articles

License

Authors who publish with this journal agree to the following terms:

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).