THE ROLE OF ARTIFICIAL INTELLIGENCE (AI) IN ODEL PROVISIONING: A SYSTEMATIC LITERATURE REVIEW

Authors

  • Talent Rugube Institute of Distance Education, University of Eswatini, Eswatini
  • Cosmas Maphosa Institute of Distance Education, University of Eswatini, Eswatini
  • Khetsiwe Eunice Mthethwa-Kunene Institute of Distance Education, University of Eswatini, Eswatini
  • Patience Dlamini Institute of Distance Education, University of Eswatini, Eswatini

DOI:

https://doi.org/10.46827/ejoe.v8i3.5210

Keywords:

artificial intelligence, ODeL, teaching and learning, PRISMA

Abstract

With the introduction of online courses and exams, technology is having a significant impact on both teaching and learning. Since distance educators are frequently early adopters of new technologies, institutions offering Open Distance e-Learning (ODeL) now provide online learning programs. Artificial intelligence (AI) is an example of a cutting-edge technology that is redefining standards for online learning. In order to improve their ODeL offerings, ODeL institutions must make use of AI, a cutting-edge technology with lots of potential. To study the role of AI in ODeL, a thorough literature review was conducted. 16 papers were selected for the final synthesis out of the 246 publications that were initially found from 2019 to 2023 based on specified inclusion and exclusion criteria.

Author Biographies

  • Talent Rugube, Institute of Distance Education, University of Eswatini, Eswatini

    Talent Rugube is a Lecturer in the Institute of Distance Education at the University of Eswatini in Eswatini.

  • Cosmas Maphosa, Institute of Distance Education, University of Eswatini, Eswatini

    Cosmas Maphosa is a Professor and Director in the Institute of Distance Education at the University of Eswatini in Eswatini.

  • Khetsiwe Eunice Mthethwa-Kunene, Institute of Distance Education, University of Eswatini, Eswatini

    Khetsiwe Eunice Mthethwa-Kunene is a Lecturer in the Institute of Distance Education at the University of Eswatini in Eswatini.

  • Patience Dlamini, Institute of Distance Education, University of Eswatini, Eswatini

    Patience Dlamini is a Lecturer in the Institute of Distance Education at the University of Eswatini in Eswatini.

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Published

2024-02-13

Issue

Vol. 8 No. 3 (2023)

Section

Articles

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