HUMAN-IN-THE-LOOP AI COACHING IN ONLINE EDUCATION: COMBINING AUTOMATED FEEDBACK WITH HUMAN MENTORSHIP
DOI:
https://doi.org/10.46827/ejoe.v11i2.7079Keywords:
online education, automated feedback, mentoring, personalized learning, pedagogical interpretation, text revisionAbstract
This article examines the organization of feedback in online education under conditions of increasing enrollment and limited opportunities for individualized instructional support. The study focuses on the distinction between automated error detection and the pedagogical interpretation of learning outcomes. Automated feedback provides rapid and consistent analysis; however, its application is associated with the risks of standardized responses, interpretive inaccuracies, and a disconnect between error identification and meaningful revision. The analysis identifies a consistent pattern: the greatest improvements in learning occur not at the moment feedback is received but during its incorporation into an iterative cycle of revision and refinement. Based on these findings, the article proposes a Human-in-the-Loop model in which automated feedback and instructor mentoring are treated as interdependent components of a unified educational process. The model describes the transition from initial diagnosis to pedagogical interpretation, revision, and continuous adjustment of the learner’s educational trajectory. The practical significance of the study lies in clarifying the role of instructors within scalable online learning environments. The findings may be applied to the design of educational programs, the organization of mentoring practices, the development of feedback systems, and the preparation of instructors to work effectively with automated educational technologies.References
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