E-MODERATION IN COMMUNITIES OF PRACTICE: A PROPOSAL BASED ON A PORTUGUESE ONLINE COMMUNITY DIRECTED TO SPECIAL NEEDS / E-MODERAÇÃO EM COMUNIDADES DE PRÁTICA: UMA PROPOSTA BASEADA NUMA COMUNIDADE ONLINE PORTUGUESA DIRECIONADA PARA NECESSIDADES ESPECIAIS

Authors

  • Oksana Tymoshchuk Department of Communication and Art, University of Aveiro, Portugal
  • Teresa Sousa Department of Education and Psychology, University of Aveiro, Portugal
  • Ana Margarida Almeida Department of Communication and Art, University of Aveiro, Portugal
  • Paula Santos Department of Education and Psychology, University of Aveiro, Portugal

DOI:

https://doi.org/10.46827/ejse.v6i4.3485

Keywords:

e-moderation model, special needs, online community, collaboration, ICT / modelo de e-moderação, necessidades especiais, comunidade online, colaboração, TIC

Abstract

This article discusses the development of an e-moderation model for an online community in Special Education, whose objective is a more accessible communication between families and education and health professionals. The study used a development research methodology, which involved several complementary steps, including the analysis of existing e-moderation models and interviews with moderators of self-help groups in the area of Special Needs. The proposed e-moderation model presents a convergent approach to existing theoretical models and the practices and dynamics of mutual aid groups in the area of Special Needs. The development of this model has enabled the creation of an online community named Compartilha, that aims to promote the sharing of knowledge and resources among these education agents of children and young people with Special Needs. Este artigo aborda o desenvolvimento de um modelo de e-moderação para uma comunidade online em Educação Especial, cujo objetivo é uma comunicação mais acessível entre famílias e profissionais de educação e saúde. O estudo utilizou uma metodologia de investigação de desenvolvimento, que envolveu várias etapas complementares, incluindo a análise dos modelos de e-moderação existentes e entrevistas com moderadores de grupos de autoajuda na área das Necessidades Especiais. O modelo de e-moderação proposto apresenta uma abordagem convergente dos modelos teóricos existentes e das práticas e dinâmicas dos grupos de ajuda mútua no domínio das necessidades especiais. O desenvolvimento deste modelo permitiu a criação de uma comunidade online denominada Compartilha, que visa promover a partilha de conhecimentos e recursos entre estes agentes educativos de crianças e jovens com necessidades especiais.

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Author Biographies

  • Oksana Tymoshchuk, Department of Communication and Art, University of Aveiro, Portugal
    Oksana Tymoshchuk is graduated in Universal History and Practical Psychology, detains a Master in Educational Sciences/Special Education and holds a PhD in Multimedia in Education, University of Aveiro. Currently post graduated researcher in project CeNTER– Community-led Networks for Territorial Innovation. Her present research interests are related to Territorial Innovation Systems, digital inclusion, media for all and communication technologies to support citizens with special needs.
  • Teresa Sousa, Department of Education and Psychology, University of Aveiro, Portugal
    Teresa Margarida Sousa, PhD in Education, Teaching Methodology and Curriculum Development, by the University of Aveiro, graduated in Special Education and Rehabilitation and holds a Master's degree in Rehabilitation of Speech and Language Disorders. She develops her clinical practice with children with developmental disorders. Her present research interests are related to communication and education, online learning environments to promote oral and written language to support people with special needs.
  • Ana Margarida Almeida, Department of Communication and Art, University of Aveiro, Portugal
    Ana Margarida Almeida holds a PhD in Communication Sciences and Technologies and has been developing research activities related to ‘ICT and special needs, ‘digital inclusion’, ‘media for all’, ‘communication and health’ and ‘health education/promotion through ICT´. She is an Assistant Professor and lectures in undergraduate, graduate and doctoral courses (‘New Communication Technologies degree’, ‘Multimedia Communications Master’, ‘Multimedia and Education PhD Program’ and ‘Information and Communication in Digital Platforms PhD Program”). She has developed several supervising activities of MSc and PhD students, highly related to her main research interests and she has been involved in different research projects and scientific initiatives.
  • Paula Santos, Department of Education and Psychology, University of Aveiro, Portugal
    Paula Santos - PhD in Educational Sciences/Early Intervention (EI), Assistant Professor at the Department of Education, University of Aveiro (UA). Director of the Master on Educational Sciences, coordinates its Special Education area, and the Diversity and Special Education area, in the Education Doctoral Program. She worked in several Special Education/Inclusion teams, from 1984 to 1999. From 1989 to 2011 worked as home visitor, trainer, supervisor and coordinator in Coimbra and Aveiro EI Structures, here representing UA. Her interests focus on research and training in Special Education/Inclusion, Early Intervention, Experiential Approach and binomial Quality-Inclusion in Education.

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Published

2020-12-16

Issue

Vol. 6 No. 4 (2020)

Section

Articles

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