DIGITAL FINANCIAL INNOVATION SERVICES AND THEIR IMPACT ON THE PERFORMANCE OF COMMERCIAL BANKS IN KENYA

著者

  • Virginia Kirigo Wachira Meru University of Science and Technology, Kenya
  • Fredrick Kalui Prof., Egerton University, Kenya
  • John Gathii Dr., Kabarak University, Kenya

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https://doi.org/10.46827/ejefr.v5i3.1174

キーワード:

digital finance、 digital financial services、 P2P payments、 mobile money、 fintech

要旨

The study aimed at investigating the impact of digital financial services on the financial performance of Commercial Banks in Kenya using secondary dataset generated from the Central Bank of Kenya (CBK) and the Communication Authority of Kenya (CAK) for a period of five years (2015-2019). To achieve this objective, the study used a multiple regression and Pearson correlations. The study using the Pearson correlations found negative correlations between mobile money (registered mobile money accounts, active mobile money agents and mobile money deposits and withdrawals), digital payments (P2P transfers) and performance of commercial banks. However, the study found positive and significant relationship between customer deposits, Gross non-performing loans and performance of commercial banks in Kenya. The study therefore concludes that digital financial services offered by Fintech companies have a negative impact on the performance of Commercial banks in Kenya and recommends that commercial banks should continuously develop more digital financial services and collaborate more with Fintech companies to improve on their performance. The originality of this study will be of benefit to managers of Commercial banks. JEL: G21, G23, N27, O30, O31, O39

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著者略歴

  • Virginia Kirigo Wachira、 Meru University of Science and Technology, Kenya
    Virginia Kirigo Wachira holds a bachelor’s degree in Accounting and Economics from Nairobi University (Kenya), master’s in business administration-Finance Option from Kenyatta University (Kenya) and has currently completed her Ph.D. Business Administration-Finance Option from Kabarak University (Kenya) awaiting graduation. She has a vast experience in lecturing Institutions of Higher learning and Universities in Kenya. Her main areas of interest are Financial Statement Analysis, Money and Banking, Financial Innovations, Fintech and Financial Accounting among others.
  • Fredrick Kalui、 Prof., Egerton University, Kenya
    Prof. Fredrick Kalui holds a PhD in Accounting & Finance, The Open University of Tanzania and a master’s in business administration (Finance), University of Nairobi (Kenya). His main areas of interest are Accounting and Finance.
  • John Gathii、 Dr., Kabarak University, Kenya
    Dr. John Gathii holds a PhD in Accounting, Kabarak University and a master’s in business administration (Accounting) – Egerton University (Kenya). His main areas of interest are Financial Performance, Forensics Accounting and Investigations, Measures of Business Performance.

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発行日

2021-11-09

巻号

巻 5 号 3 (2021)

セクション

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