DIFFERENCES IN QUALITY OF WORK LIFE, TASK PERFORMANCE, AND TURNOVER INTENTIONS OF THE HEALTHCARE EMPLOYEES WITH RESPECT TO GENDER

Auteur/ices

  • Laura Agolli PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye
  • Orhan Pehlevan PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye
  • Şule Kaptan PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye
  • Derya Sivuk Prof. Dr., Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative, Sciences, Ankara, Türkiye

DOI :

https://doi.org/10.46827/ejhrms.v9i1.1980

Mots-clés :

gender, quality of work life, healthcare, task performance, turnover intention

Résumé

This study examines gender-based differences in the quality of work life (QWL), task performance, and turnover intentions among healthcare employees working in public hospitals in Ankara. A total of 318 participants were included in the study. Multivariate Analysis of Variance (MANOVA) and Multivariate Analysis of Covariance (MANCOVA) were employed to analyze gender differences while controlling demographic and organizational variables. The results indicated that gender differences were not statistically significant in the QWL dimensions of social needs, self-actualization needs, knowledge needs, and aesthetic needs. However, significant gender differences were found in the dimensions of health and safety needs, economic and family needs, and esteem needs, with male employees reporting higher levels of quality of work life in these areas compared to their female counterparts. These findings were supported by the MANOVA results, in which gender was the independent variable and the seven QWL dimensions were the dependent variables. Finally, no statistically significant differences were observed between male and female employees in terms of task performance and turnover intentions.

Biographies des auteurs

  • Laura Agolli, PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye

    Laura Agolli is a PhD student in the Department of Healthcare Administration at Ankara Hacı Bayram Veli University. She graduated with honors from Middle East Technical University, Ankara, Department of Political Science and Public Administration in 2017. In August 2021, she completed her Master of Science degree in "Public Administration" with a specialization in "Healthcare Administration" at Oakland University, Michigan, USA, with a master’s thesis in "Artificial Intelligence in Healthcare". In April 2021, she completed her MicroMaster studies in "Digital Communication and Marketing" within the program of Erasmus +, provided by Istanbul University, where she completed her Master of Science degree in "Political Science and Public Administration" with a thesis in "European Convention of Human Rights and its Impact on the Albanian Judicial System”. Agolli is a member of the Global Honor Organization, Public Affairs and Administration Pi Alpha Alpha, the American College of Healthcare Executives (ACHE), and the Midwest Chapter of the American College of Healthcare Executives (MCACHE). Currently, Agolli works as a lecturer at Western Balkans University.

  • Orhan Pehlevan, PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye

    Şule Kaptan graduated from Ankara University, Ankara, Department of Health Care Management in 2012. In 2019, she completed her Master of Science degree in Hospital Management at Gazi University, Ankara.  In 2014, she started working as an assistant health specialist at the Ministry of Health of the Republic of Turkey. She has been working as a health specialist since 2018. She is a PhD candidate in the Department of Healthcare Administration at Ankara Hacı Bayram Veli University.

  • Şule Kaptan, PhD Candidate, Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative Sciences, Ankara, Türkiye

    Orhan Pehlevan graduated from Hacettepe University, Department of Health Administration, in 2007. In March 2017, he completed his master's degree in Gazi University Hospital Management with his thesis on “Investigation on the relationship between burnout and job satisfaction of persons working in 112 emergency health services”. Pehlevan has held managerial positions at different levels for 12 years in the Ministry of Health, where he started to work in 2003. He is still working as the Support Services Manager at Ankara Etlik City Hospital. Pehlevan is currently continuing his doctoral studies at Ankara Hacı Bayram Veli University.

  • Derya Sivuk, Prof. Dr., Ankara Hacı Bayram Veli University, Faculty of Economics and Administrative, Sciences, Ankara, Türkiye

    Derya Kara (Prof. Dr.) is a professor in the Faculty of Economics and Administrative Sciences at Ankara Haci Bayram Veli University. She graduated in 2002 from Gazi University. She received her PhD degree from Gazi University. She has extensive experience in human resource management, health care, and tourism management with respect to gender.  She teaches courses on human research management, health tourism, and gender. She has published numerous articles in national and international journals. She has also received several awards in the research field.

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Publiée

2025-06-30

Numéro

Vol. 9 No 1 (2025)

Rubrique

Articles