INFLUENCE OF FAMILY SUPPORT SERVICES ON EMPLOYEE PRODUCTIVITY: CASE OF SAFARICOM LIMITED, KENYA

Autor

  • Daisy Chepkoech Postgraduate Student, Kenyatta University, Kenya
  • Hannah Bula Lecturer, Dr., Department of Business Administration, Kenyatta University, Nairobi, Kenya

DOI:

https://doi.org/10.46827/ejhrms.v5i2.1097

Słowa kluczowe:

family support services, work life balance, employee productivity, human resource

Abstrakt

Social demands in our world today and pressures from employees have posed a challenging dilemma among employers. The employers have had to adopt strategies that will meet the needs of the employers in order to make sure that they retain the best talents while at the same time provide a work life balance thus ensuring a win-win situation for all parties. Lack of providing work life balances have led to metal ill health related disease, absenteeism to deal with family issues and finally loss of best talent to the competitors especially when they have favorable work life balance practices. The study therefore sought to establish the influence of family support practices on employee productivity Safaricom limited in Kenya. The study adopted spillover theory. The study adopted a descriptive survey with target population of 4972 employees of Safaricom limited Kenya. A sample size of 370 employees of the target population was considered using stratified sampling method. Quantitative data that resulted from this process was analyzed with help of SPSS version 21 and descriptive statistics such as frequencies, mean, percentages and standard deviation. From the findings, family support services significantly influence employee productivity at r=.598 p<0.005. Additionally, the findings concur with the theoretical foundation of the study that adoption of family support services spills over to the attitude and the motivation of the employees which results to increased productivity. JEL: J10; J24

Biogramy autorów

  • Daisy Chepkoech - Postgraduate Student, Kenyatta University, Kenya
    Chepkoech Daisy O. is a Human Resource Professional, a holder of Bachelor’s Degree in Bachelor of Commerce (Human Resource), Higher Diploma in Human Resource Management and a Diploma in Human Resource Management. She is passionate about Human Resource and will always strive to ensure that employees working in an organization feel valued and are able to run their daily lives with a balance as this enhances commitment to achieve organizational goals as they get to achieve their alongside.
  • Hannah Bula - Lecturer, Dr., Department of Business Administration, Kenyatta University, Nairobi, Kenya
    alongside. Dr. Hannah Bula has over 20 years’ experience in teaching. Her PhD is in Business Administration and Management [DeKUT] focusing in Entrepreneurship. Her research passion is in Entrepreneurship, Human Resource Management and Strategic Management. Hannah is also passionate about building capacity in Human Capital Development, Managing Succession Planning, Business Incubation, Management, Human Resource Management, Curriculum Development, Strategic Planning, and Business Development and Entrepreneurial skills. Hannah has consulted for different organizations such as County governments, universities, SITE, OXFAM, NOPE and World Bank in collaboration with NITA in Youths and Women’s work. Her special focus has been on Women Entrepreneurship, Women Empowerment and building capacity for performance management using the balanced Scorecard and quality management. Hannah is a Full member of Institute of Human Resource Management (IHRM) and an Associate Member of the Kenya Institute of Management (KIM). She has authored books in Women Entrepreneurship and Innovation Capability among Women in the informal settlement of Nairobi Kenya respectively (Lambert and ESDA book). Hannah has authored several Human resource management modules used by Kenyatta University at both undergraduate and postgraduate levels. She’s also an author of two online modules in Entrepreneurship and Technology used by the African Virtual University and has also published in high impact peer reviewed journals on Women Issues such as Entrepreneurship Scorecard and Performance of Women Small Scale traders (SSEs), Balanced Scorecard and Performance of Women, Women Entrepreneurship Demographic Characteristics and Performance of SSEs and Women’s Marital Status and Performance of (SSEs) in, Kenya among others. Bula sits in various editorial boards in Kenya and internationally as a blind peer reviewer of journal articles. Google Scholar: https://scholar.google.com/citations?user=oM76uzsAAAAJ&hl=en orchid: 0000-0003-1033-7275

Bibliografia

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Pobrania

Opublikowane

2021-06-29

Numer

Tom 5 Nr 2 (2021)

Dział

Articles