OUTCOME-BASED APPROACH FOR GIG ECONOMY IN VUCA TIMES - A CONCEPTUAL FRAMEWORK

Авторы

  • John Festus Vandy Faculty of Business Administration and Entrepreneurship, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone
  • Anthony Swaray Domawa Dr. Faculty of Leadership and Governance, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone
  • Ernest Udeh Dean, Dr., Faculty of Business Administration and Entrepreneurship, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone
  • Elisha Sheriff Faculty of Accountancy and Finance, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone
  • Sasmita Mohanty Professor, Dr., Institute of Business and Computer Studies, Siksha O Anusandhan University, Bhubaneswar, Odisha, India

DOI:

https://doi.org/10.46827/ejhrms.v10i1.2116

Ключевые слова:

gig economy, outcome-based approach, flexi work, framework, implications

Аннотация

The gig economy has revolutionized traditional employment structures, emphasizing flexibility and autonomy for workers. However, the absence of a standardized framework often leads to uncertainties regarding work arrangements and outcomes. In response, this paper proposes an outcome-based flexi-work approach tailored to the unique dynamics of the gig economy in an era marked by high volatility, uncertainty, complexity and ambiguity. Drawing from an extensive literature review and industry insights, a comprehensive framework is developed, highlighting the integration of key elements such as task clarity, performance evaluation, and incentive mechanisms. Moreover, this framework considers the implications for various stakeholders, including gig workers, platform operators, and regulatory bodies. By aligning work expectations with measurable outcomes, this approach seeks to enhance efficiency, accountability, and satisfaction within the gig economy ecosystem. The implications of adopting such a framework are discussed in terms of its potential to foster mutual trust, mitigate conflicts, and promote sustainable growth in the evolving landscape of flexible work arrangements.

JEL: J41 – Contracts: Principal–Agent Problems; J24 – Human Capital; Skills; Occupational Choice; Labor Productivity; L86 – Information and Internet Services; Computer Software; J81 – Working Conditions; D81 – Criteria for Decision-Making under Risk and Uncertainty; M52 – Compensation and Compensation Methods and Their Effects

Биографии авторов

  • John Festus Vandy, Faculty of Business Administration and Entrepreneurship, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone

    John Festus Vandy is an early Researcher, Doctoral Candidate at the Institute of Business and Computer Studies, Siksha O Anusandhan University, India, under the supervision of Professor Sasmita. He is also a faculty member of close to 10 years at the Institute of Public Administration and Management, University of Sierra Leone, teaching various management-related modules such as Human Resource Management, Marketing, Business Planning, Employee Relations, Organizational Change and Dynamics, etc. My key Research Interest is in Cross-national and International Human Resource Management, with a focus on Outcome-Based Human Resource Management in cross-cultural settings, with a focus on non-Western settings. He has published a number of research papers in Human Resource Management-related topics, marketing and public administration. He has also presented at several international conferences.

    Email: festjfv@ipam.edu.sl / festjfv@gmail.com

    https://orcid.org/0009-0000-9047-3941

  • Anthony Swaray Domawa, Dr. Faculty of Leadership and Governance, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone

    Dr. Anthony Swaray Domawa is a Former Director and Lecturer at the University of Sierra Leone. He holds a PhD in Human Resource Management from Mangalayantan University, India. He has published a number of papers across the disciplines of Human Resource, Performance Management, etc. He lectures and supervises Undergraduate and postgraduate students from the Institute of Public Administration and Management, University of Sierra Leone.

    Email: domawaanthonys75@gmail.com

    ORCID: https://orcid.org/0009-0008-1260-9864

  • Ernest Udeh, Dean, Dr., Faculty of Business Administration and Entrepreneurship, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone

    Dr. Ernest Udeh is a Senior Academic Staff and current Dean of the Faculty of Business Administration and Entrepreneurship at the Institute of Public Administration and Management, University of Sierra Leone. He has held many administrative positions, including serving as Head of Department, Coordinator of the Institute’s Extra-mural programme. He holds a PhD from the University of Sierra Leone. He has also authored a number of books.

    Email: emutechs@yahoo.com

  • Elisha Sheriff, Faculty of Accountancy and Finance, Institute of Public Administration and Management, University of Sierra Leone, Sierra Leone

    Elisha Sheriff is an Early Researcher with a keen interest in the intersection of Finance and Human Capital Development. He is presently pursuing his PhD in Finance and Accountancy from the Institute of Business and Computer Studies, Siksha O Anusandhan University, Bhubaneswar, Odisha, India.

    Email: sheriffelisha@gmail.com

    ORCID: https://orcid.org/0009-0000-1791-8457

  • Sasmita Mohanty, Professor, Dr., Institute of Business and Computer Studies, Siksha O Anusandhan University, Bhubaneswar, Odisha, India

    Prof. Dr. Sasmita Mohanty is a Professor in Human Resource Management and Organizational Behavior at the Institute of Business and Computer Studies, Siksha O Anusandhan University, Bhubaneswar, Odisha, India. Dr. Sasmita has published more than 45 papers in highly revered Scopus-indexed journals, presented in highly reputable National and International Conferences in India and beyond. He has served as a keynote speaker, chair and convener of many scientific conferences. He is generally interested in topics related to Human Resource Management and Organisational Behaviour

    Email: sasmitamohanty@soa.ac.in

    ORCID: https://orcid.org/0000-0001-5194-3429

Библиографические ссылки

Benkler, Y., & Faris, R. (2018). Principled artificial intelligence: Mapping consensus in ethical and rights-based approaches to principles for AI. Harvard Kennedy School. Retrieved from https://dash.harvard.edu/bitstream/handle/1/41492384/Principled_Artificial_Intelligence.pdf?sequence=1&isAllowed=y

Bollerslev, T., & Todorov, V. (2021). Tails, fears, and risk premia. Journal of Econometrics, 213(1), 29–48. https://doi.org/10.1016/j.jeconom.2019.08.004

Bradley, L., & Nolan, R. (1998). Sense and respond: Capturing value in the network era. Harvard Business Review Press. Retrieved from https://www.hbs.edu/faculty/Pages/item.aspx?num=6617

Chen, L., Wang, Q., & Zhang, Y. (2021). Dynamic resource allocation strategy of the supply chain considering market demand volatility. Sustainable Production and Supply Chain Management, 7(2), 87–96. https://doi.org/10.1007/978-981-16-1863-5_7

Cheng, M., Ratten, V., & Jones, P. (2021). Agility and resilience in a post-COVID-19 environment: The case of small tourism businesses in Australia. Journal of Hospitality and Tourism Insights, 4(2), 170–184. https://doi.org/10.1108/JHTI-04-2020-0058

Dalal, R. S., & Bonaccio, S. (2022). Decision-making and adaptability. Annual Review of Organizational Psychology and Organizational Behavior, 9, 189–213. https://doi.org/10.1146/annurev-orgpsych-080320-141757

De Stefano, V., & Aloisi, A. (2019). Just a gig? The digitalization of work and human capital. Cambridge Journal of Regions, Economy and Society, 12(1), 135–152. https://doi.org/10.1093/cjres/rsy032

Garcia, J., de Sa, A. M., & Mendonça, J. F. (2020). Complexity in supply chains: A systematic literature review. International Journal of Production Economics, 230. https://doi.org/10.1016/j.ijpe.2020.107879

Jaskyte, K., & Lebedeva, N. (2021). Ambiguity in nonprofit management. Nonprofit Management and Leadership, 32(1), 5–23. https://doi.org/10.1002/nml.21544

Johnson, M., & Lee, J. (2018). Uncertain regulatory environments and organizational responses: The case of U.S. healthcare. Journal of Policy Analysis and Management, 37(3), 589–616. https://doi.org/10.1002/pam.22117

Kachaner, N., Volini, E., & Seo, J. (2021). Organizing for the future: Six strategies for organizational success. McKinsey & Company. Retrieved from https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/organizing-for-the-future

Katz, L. F., & Krueger, A. B. (2016). The rise and nature of alternative work arrangements in the United States, 1995–2015. National Bureau of Economic Research. https://doi.org/10.3386/w22667

O'Reilly, C. A., & Tushman, M. L. (2008). Ambidexterity as a dynamic capability: Resolving the innovator's dilemma. Research in Organizational Behavior, 28, 185–206. https://doi.org/10.1016/j.riob.2008.06.002

Piore, M. J., & Sabel, C. F. (1984). The second industrial divide: Possibilities for prosperity. Basic Books. Retrieved from https://scholarship.law.columbia.edu/books/171/Retrieved from https://scholarship.law.columbia.edu/books/171/

Ratten, V., & Jones, P. (2021). Entrepreneurship and the Fourth Industrial Revolution. Routledge.

Rousseau, D. M., & Tett, R. P. (2020). Organizational climate: Past, present, and future. Annual Review of Organizational Psychology and Organizational Behavior, 7, 87–107. https://doi.org/10.1146/annurev-orgpsych-082119-110214

Smith, J., & Brown, A. (2021). Adaptability and agility: Key determinants of organizational resilience in the face of uncertainty. Journal of Change Management, 21(2), 81–101. https://doi.org/10.1080/14697017.2020.1847350

Smith, J., Johnson, M., & Brown, A. (2022). Managing volatile, uncertain, complex, and ambiguous times: The role of leader humility. The Leadership Quarterly, 33(2). https://doi.org/10.1016/j.leaqua.2021.101642

Sundararajan, A. (2016). The sharing economy: The end of employment and the rise of crowd-based capitalism. MIT Press. Retrieved from https://www.jstor.org/stable/j.ctt1c2cqh3

Wang, Y., & Chen, Y. (2017). Navigating technological disruptions: Interpreting ambiguous signals in the telecommunications industry. Strategic Management Journal, 38(9), 1875–1892. https://doi.org/10.1002/smj.2627

U.S. Bureau of Labor Statistics. (2020). Contingent and alternative employment arrangements. Retrieved from https://www.bls.gov/news.release/conemp.nr0.htm

Опубликован

2026-01-12

Выпуск

Раздел

Articles