STUDY OF THE IMPACT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON JOB INVOLVEMENT STAFF SELF-DISCIPLINE (A STUDY CASE: WEST AZERBAIJAN TAX AFFAIRS OFFICE, IRAN)
Nyckelord:
organizational citizenship behavior, job involvement, self-disciplineAbstract
Although the concept of job involvement and self-discipline, as one of the dominate issues in organizational behavior, is seeking to increase overall organization efficiency, the effect of organizational citizenship behavior (OCB) on the staffs҆ job involvement and self-discipline cannot be ignored. Therefore, this study aims to investigate the effect of organizational citizenship behavior (OCB) on the job involvement and self-discipline of the Tax office employees. Given the purpose, the present study was applied and adapted a survey-based approach. The population of this study included all the Tax office employees of south district of West Azerbaijan, Iran, in 2017. Among which 86 subjects were selected as sample. The results indicated that OCB affected employee’s job involvement and self-discipline so that 78% job involvement variations (dependent variable) was explained by OCB dimensions (independent variable), and 72% of employee’s self-discipline variations (independent variable) was explained by OCB dimensions (dependent variable).
JEL: O15, J53, M12
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