DESCRIPTION OF PERFORMANCE OF EMPLOYEES OF INVESTMENT AND LICENSING DEPARTMENT INTEGRATED SERVICES (DPMPTSP)
Ключевые слова:
performance, employees, and quality improvementАннотация
This article aims to provide a description of how the performance of employees at the Department of Capital planting and One-Stop Barito Utara; performance of employees that are intended to focus on the State Civil Apparatus (ASN). A qualitative approach was used to describe the findings in the research. Data collection techniques include; observation, interviews and documentation. Miles and Huberman model was selected to perform the reduction, data presentation and overall conclusion of research findings. The results showed that there are still problems brought by not being disciplined in carrying out tasks within the terms of working hours, late entry, lack of focus on the job. This will have an impact on achieving the proposed task by augmenting the efforts to improve the quality of employees. Improved performance is also achieved by the addition of HR guidance, strict monitoring, warning and more intensive evaluation of the employee who made a mistake, offense or violate the rules in carrying out the task/job.
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