OCCUPATIONAL STRESS IN RELATION TO THE QUALITY OF SERVICE OF FIREFIGHTERS DURING COVID-19 PANDEMIC

著者

  • Irish P. Bandolos University of Mindanao, Davao City, Philippines
  • Bill Fares C. Romero University of Mindanao, Davao City, Philippines
  • Justine C. Madrazo University of Mindanao, Davao City, Philippines
  • Michael J. Antipaso University of Mindanao, Davao City, Philippines

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https://doi.org/10.46827/ejsss.v10i2.1800

キーワード:

occupational stress、 quality of service、 COVID-19、 strong institution quantitative、 Philippines

要旨

A career that is particularly exposed to stressful situations is firefighting. In 2019, more fire occurrences were reported, according to the Bureau of Fire Protection (BFP). The objectives of this study are to determine and understand the level of occupational stress among firefighter personnel and how it affects the quality of service of firefighters personnel during the COVID-19 pandemic. The respondents of this study were personnel from the Bureau of Fire Protection (BFP) in Davao City who had been in service for at least three years. The researcher identifies the personnel of the Bureau of Fire Protection (BFP) in Davao City as the primary respondents of this study as they can provide authenticity, reliability, and accurate data that could answer the study’s objective. Simple random sampling procedures were employed to choose respondents from each fire station in Davao City. An adapted survey questionnaire was used in the study to gather data. By using descriptive and inferential statistics, the collected data is statistically analysed. Mean was used to determine the level of stress and quality of services of BFP. Pearson r was employed to describe a significant relationship that existed between stress and the quality of services of firefighters. Interpretations would be based on a 0.05 level of significance. Further, the P-value generated from the correlated data was used specifically to determine the level of significance. The result of the study found that there is a significant relationship between occupational stress and the quality of service of BFP during the COVID-19 pandemic. Therefore, the hypothesis is rejected. The researchers recommend comparing the level of occupational stress before the pandemic and during the pandemic.

 

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著者略歴

  • Irish P. Bandolos、 University of Mindanao, Davao City, Philippines

    Irish Alemania Pioneta-Bandolos is a Master of Criminal Justice with a specialization. She is a research coordinator and full-time faculty member at the College of Criminal Justice Education at the University of Mindanao. Outside of their professional pursuits, Irish is actively involved in different organizations: An Emergency Action for Good Leadership Service, Inc. Fire Auxiliary Corp member, specifically the University of Mindanao Chapter. Additionally, she serves as an Enlisted Personnel Reservist in the Philippine Army. To further enhance their knowledge and skills, she has attended various seminars, including the Training Workshop on the 7-Step Method of Investigation for Trafficking in Persons and Environmental Crimes in the Philippines, Cybercrime Incident Response Specialization Training, and Medico-Legal Forensic Training conducted by PAP FILE in Cebu City.

  • Bill Fares C. Romero、 University of Mindanao, Davao City, Philippines

    Michael J. Antipaso is currently pursuing a Bachelor of Science in Criminology at the University of Mindanao, located in Gravahan, Matina Crossing, Davao City. Prior to his college studies, he completed his senior high school education at Nieves Villarica National High School in the Babak District of the Island Garden City of Samal, graduating in the academic year 2017-2018. His junior high school education was completed at Cogon National High School in Prk 2, Cogon, Babak District, Igacos, where he graduated in 2015-2016. For his primary education, Antipaso attended San Isido Elementary School in Brgy San Isidro, Babak District, Igacos.

  • Justine C. Madrazo、 University of Mindanao, Davao City, Philippines

    Bill Fares C. Romero is currently enrolled at the University of Mindanao, pursuing a Bachelor of Science in Criminology at their campus located in Gravahan, Matina Crossing, Davao City. He completed his senior high school education at ACES Polytechnic College in Panabo City, graduating in 2017-2018. Prior to that, he attended Panabo Christian School for junior high school, where he graduated in 2015-2016. Michael's primary education was completed at Cabili Elementary School in Brgy. Quezon, Panabo City, where he finished in 2011-2012.

  • Michael J. Antipaso、 University of Mindanao, Davao City, Philippines

    Justine C. Madrazo is currently pursuing a Bachelor of Science in Criminology at the University of Mindanao, located in Gravahan, Matina Crossing, Davao City. He is expected to graduate in the near future. Prior to his college studies, Justine completed his senior high school education at Lupon National Comprehensive High School in Brgy. Ilangay, Lupon, Davao Oriental, graduating in 2017-2018.  He also attended Lupon National Comprehensive High School for junior high school, where he graduated in 2015-2016. His primary education was completed at Comarra T. Manuel Central Elementary School - II in Brgy. Poblacion, Lupon, Davao Oriental.

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発行日

2024-08-19

巻号

巻 10 号 2 (2024)

セクション

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