EXPLORING THE USE OF COMMUNICATION STRATEGIES IN ORAL COMMUNICATION

Autors/ores

  • Nur Fadzilah Muhamad Zamani Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Segamat, 85000 Segamat, Johor Darul Ta’zim, Malaysia
  • Noor Hanim Rahmat Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Pasir Gudang, Malaysia
  • Mok Soon Sim Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia
  • Susanna Bithiah Varma Bithiah Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Segamat, 85000 Segamat, Johor Darul Ta’zim, Malaysia
  • Madaha Hanafi@Mohd Ghani Akademi Pengajian Bahasa, Universiti Teknologi MARA, Cawangan Perak, Kampus Tapah, Tapah Road, 35400 Perak, Malaysia
  • Aina Athirah Rozman Azram Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia

DOI:

https://doi.org/10.46827/ejfl.v6i2.4320

Paraules clau:

classroom, oral communication, communication strategies, interactional view, psycholinguistic view

Resum

There are many types of oral communicant, and they serve different functions. In the classroom settings, one-to-one communication between students and instructors or even between students and their peers are important interactions. For effective communication to take place, the speakers need to use communication strategies. What are some aspects that hinder or encourage effective communication? This study is done to explore the communication strategies used by learners in the classroom context. In the context of this study, two views of communication strategies are investigated, and they are (a) Interactional view, which is used to avoid disruptions in communication, and (b) Psycholinguistic view which is used to solve the communicator’s problem to fill in the gaps in communication. The instrument used in this study is a survey with two main sections: interactional view and psycholinguistic view. The interactional view is measured by 12 items while the psycholinguistic view is measured by 14 items. Findings revealed interesting discoveries about the interactional and psycholinguistic views when it comes to the use of communication strategies to help language learners reduce their fear of learning the language. The findings bear interesting implications in the teaching of language to provide learners with a positive learning experience.

 

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Biografies de l'autor/a

  • Nur Fadzilah Muhamad Zamani, Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Segamat, 85000 Segamat, Johor Darul Ta’zim, Malaysia

    Nur Fadzilah Muhamad Zamani is a lecturer teaching English as a second language at the Academy of Language Studies, Universiti Teknologi MARA Johor Branch, Segamat Campus, Johor, Malaysia.

  • Noor Hanim Rahmat, Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Pasir Gudang, Malaysia

    Noor Hanim Rahmat is a lecturer teaching English as a second language at the Academy of Language Studies, Universiti Teknologi MARA Johor Branch, Pasir Gudang Campus, Johor Bahru, Malaysia.

  • Mok Soon Sim, Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia

    Mok Soon Sim is a lecturer teaching Mandarin as a foreign language at the Academy of Language Studies, Universiti Teknologi MARA Shah Alam, Selangor, Malaysia.

  • Susanna Bithiah Varma Bithiah, Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor, Kampus Segamat, 85000 Segamat, Johor Darul Ta’zim, Malaysia

    Susanna Bithiah Varma Bithiah is a lecturer teaching English as a second language at the Academy of Language Studies, Universiti Teknologi MARA Johor Branch, Segamat Campus, Johor, Malaysia.

  • Madaha Hanafi@Mohd Ghani, Akademi Pengajian Bahasa, Universiti Teknologi MARA, Cawangan Perak, Kampus Tapah, Tapah Road, 35400 Perak, Malaysia

    Madaha Hanafi@Mohd Ghani is a lecturer teaching English as a second language at the Academy of Language Studies, Universiti Teknologi MARA Perak Branch, Tapah Campus, Perak, Malaysia.

  • Aina Athirah Rozman Azram, Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia

    Aina Athirah Rozman Azram is a lecturer teaching English as a second language at the Academy of Language Studies, Universiti Teknologi MARA Shah Alam, Selangor, Malaysia.

Referències

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2022-06-04

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